Help

Re: Sudden critical issues with Airtable (Forms and Automations)

3935 0
cancel
Showing results for 
Search instead for 
Did you mean: 
Albert
5 - Automation Enthusiast
5 - Automation Enthusiast

Greetings,

Maybe somebody is facing something similar starting today? When trying to submit a form the following error appears (below).  There were no changes to the Base. Also, the same started to happen to an older (4-5 months old) version of the same base. To add more, one of our automations started to act up - We have an automation which fills in 2 "single-select" fields, where the second field is a limited view depending on the first field. This error comes in "invalid item in array cell: foreign record is invalid: row is not visible in column view restriction". Both of these issues appeared out of nowhere. We do have only 1 GB and 10,000 records left in the plan (also tried to making some more to see if that help - it doesn't), but it doesn't seem like it can be an issue. 

"Cannot process form submission

Oh no! Somebody made changes to the structure of this form after you loaded it. You'll need to refresh this page to submit your form responses, but when you refresh the page, the information you’ve already entered here will be not be saved.

If you’d like to save anything you've written, please copy and paste your text responses somewhere else (like a word processor) before refreshing the page."

15 Replies 15

Sounds like good news. Thanks for the update!

ChrisShernaman
Airtable Alumni (Retired)

Thank you so much @Albert for sharing this work around, like our support team mentioned this is not ideal for the time being. If anyone is having this issues please also reach out to your support team.

We will be featuring this post to help those facing this issue.

 

Chris Shernaman | Airtable Community Engagement Specialist

Hi Chris, 

My team is also experiencing major issues due to this bug. We cannot remove the restrictions due to the function of our base and we are getting nervous. Are you expecting that this will be solved at some point in the near future? Or will we have to find our own workaround?

brenmcgeown
4 - Data Explorer
4 - Data Explorer

It seems that this is now resolved on my bases! 

ChrisShernaman
Airtable Alumni (Retired)

Thank you all for your patience as our teams worked on a solution for these issues and we apologize for any inconvenience this may have had with your workflows!

Please refer to our Airtable Status page if you experience any incidents in the future.

 

Chris Shernaman | Airtable Community Engagement Specialist
Jack_Manuel
7 - App Architect
7 - App Architect

Confirmed fixed on my workflows. Thanks!