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‎Feb 11, 2021 03:51 PM
HI All
I am wanting to have a trigger set for a reminder to follow up on a job/task, eg; when something is urgent i want it flag me every day, important every 3 days, general every 7 days, once i have followed up and changed the dates of last follow up.
I can’t seem to get the trigger to work when i’m trying to set up in automations.
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‎Feb 11, 2021 06:28 PM
That sounds like a separate question entirely. Have you set up the formula field and automation as I suggested in the previous reply? You can apply record coloring based on the formula field.
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‎Feb 11, 2021 04:47 PM
Make a formula field for {Next Reminder Date}
like this:
IF(
{Last Followup Date},
DATEADD(
{Last Followup Date},
SWITCH({Importance}, "Urgent", 1, "Important", 3, 7),
'days'
)
)
Then set your automation to run when {Next Reminder Date}
is today.
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‎Feb 11, 2021 06:08 PM
Where the coloured tags are, i am wanting them to disappear after i update the task for each property, and trigger the urgent, important, general on the relevant amount of days after i have updated.
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‎Feb 11, 2021 06:28 PM
That sounds like a separate question entirely. Have you set up the formula field and automation as I suggested in the previous reply? You can apply record coloring based on the formula field.
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‎Feb 11, 2021 06:44 PM
That worked a treat thank you :slightly_smiling_face:
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