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Re: Trying to speak to someone from the sales / support team

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BjornDomino
4 - Data Explorer
4 - Data Explorer

Hi, I'm currently on a free plan with five editors. We are considering upgrading to the Premium Team plan. But wnat to clarify if $20 a month means we can retain our five editors from the freemium plan. 

2 Replies 2
BjornDomino
4 - Data Explorer
4 - Data Explorer

@Howie Hi Howie, tried reaching out to yourself and Ciaran O'Hare on LinkedIn unsuccessfully, can you help? I've been unable to solicit a response from your sales team since last week 

Megan_Bandy
6 - Interface Innovator
6 - Interface Innovator

Hi BjornDomino,

When you move up to any paid plan, all your collaborators and editors are billed - so you would be charged for all 5 editors.