A few of us have been using the Free plan. I created a workspace. My colleague created a workspace. We added a few other colleagues.
Got to a point where it made sense for us to upgrade so one of us purchased the Team plan, for a total of 8 users. So now all of my colleagues are part of my paid plan.
After upgrading, I can confirm that I have 8 licensed users. When I log in, the workspace that I created now shows as being part of the 'team' plan, but our other two workspaces still show as 'free'. Why? Those workspaces were created by one of my colleagues that I just upgraded to the Team plan.
The pricing is whacked, and having to upgrade my subscription (again) to the higher plan which is more than DOUBLE what I just paid, just to get the admin console, is ridiculous.
I also find it very difficult to get in touch with anyone at Airtable. The chat bubble just prompts you to enter your info and it took 2 days for someone to send me a canned response that referred me back to the pricing page (which does not answer my question).
Next, I tried reaching out to sales. Someone did email me but when I try to click the link in that email to schedule a phone call, that person's next available time slot is 2 weeks from now.
