Downgraded users getting re-upgraded

[Abi]

Hi, it's been more than two weeks since I raised this issue. My issue in upgrading the base to team Plan is not resolved. I am nearing the project submission deadline. Kindly help. @dashler78

[Dan_Montoya]

Have you reached out to support@airtable.com or support.airtable.com?   If you have you can dm me the caseid?   You’ll got more timely responses if you contact support directly. 

[Abi]

00751091 case id

[Sankhya]

Did they solve your problem @Abi? I am having the same issue and haven't heard from their support.