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HubSpot←→AirtabLe Data Sync: "Choose my own fields to match on"

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atusr
8 - Airtable Astronomer
8 - Airtable Astronomer

When trying to 2-way sync HubSpot Contacts with AirtabLe, at "Choose my own fields to match on" i'm not able to choose "email" as the field to match...

2024-09-27_15h35_34.jpg

Screenshot: https://gyazo.com/75f9bed77a5beca20eec6cdbe3680e0e

The field is in airtable, but it is not being displayed into the HS Data sync... 😔

Why is this?

1 Reply 1
matthew_b
7 - App Architect
7 - App Architect

Hi! A couple things to potentially double-check:

1. Are you looking at the same Airtable base?

2. Are you looking at the same Airtable table?

3. Have you hit "Refresh List" in HubSpot Operations Hub?

In theory, email fields should show up there (in addition to single line text and long text fields)

CleanShot 2024-12-13 at 12.25.22.png

 

If it simply doesn't work, alternatively you could turn to Whalesync's Airtable x HuSpot 2-way sync which let's you match on email fields + sync multiple HubSpot objects all at once with linked records/association fields: 

https://www.whalesync.com/sync/hubspot-airtable