I have also been communicating with email, and suggested they connect internally (which they now have) as the support contact suggested to me it was a browser privacy issue . They now advised I should retry towards the end of the week when they hop...
Yes, at least provide some options Airtable to make sure a user doesn't have to re-accept/deny cookies when the page is refreshed. I think it is depended on the country you are viewing it from. As it's not there in Australia but if I switch with vpn ...