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When working on tickets you can not copy/paste photos into the comments or description. This makes closing tickets take much longer because you have to save every file locally and upload. This loses context of why the photo was uploaded, etc. Many ot...
Thanks @Stephen_Orr1 ! I didn't realize paste worked in there because when you click the box it goes straight to folder explorer. That will be super helpful since then at least I won't have to save all my screenshots, etc.
