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i have a communication log table, when i request something from Client and he didn’t replay the record still opened , i forced to call back to the client and open new ticket , finally i found may tickets still opened , how can i close all opened tick...
Alessio_Monino:
hen you can add an update action to change the status of a
thank you very mush Alessio , i am trying to create a automation but it is not working , can you help me with that ?
