Activate options not working

[Billie]

When I click 'activate options' no options are showing. I've double checked that activate options isn't already ticked on any other orders. It's been working fine, so not sure why it is suddenly not working. It's not working on multiple devices, and I have logged out and back in with no luck.

Any ideas??

[Databaser]

I'm totally missing context here... Is this some template you're using?