Automatically send a Salesforce clarification to a department from an Airtable form.

[Airtablestart1]

Hello, I have an issue in my company where different departments are sending incorrect clarifications to my department. Now, I want to create a form using Airtable where colleagues can describe their concerns. Once they submit the form, a clarification will be automatically sent to my department in Salesforce (with the correct values). Is this feasible?

[Harsh2]

Hi @Airtablestart1 ,
This should be possible with the help of with the Airtable API (or a tool like Make or Zapier)
The solution you build would essentially listen for "new a record creation" (via Airtable webhook's) and then parse the webhook payload (which contains their concerns) and send it to your department in Salesforce.