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Re: Automation- Different email based on fields

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Kel_Asp
6 - Interface Innovator
6 - Interface Innovator

I have set up and automation to email a client when their job is marked as done, and it is working. However, I just want to make it more intuitive if possible.

Currently - When marked as done and there is an email in the ‘client email’ field there is an email generated, in the email I reference job title, notes etc (all pulled from data in the table)

I would like - 2 emails set up,
email ‘a’ gets sent if there is a url in the url field filled in the job.
email ‘b’ gets sent if there is NOT a url in the url field in the job data.

Hopefully I am explaining that correctly.

So I know how to do the automation, I have one working well, I just want some more detail and not sure how to add the additional conditions, or if I need two automations set up and only the one matching the specific condition would be triggered.

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TheTimeSavingCo
17 - Neptune
17 - Neptune

Hi Kel, hmm, could you check this out and see whether it helps? If not, let me know what issues you face and I’ll see what I can do
Screenshot 2022-06-10 at 11.35.31 AM

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3 Replies 3
TheTimeSavingCo
17 - Neptune
17 - Neptune

Hi Kel, hmm, could you check this out and see whether it helps? If not, let me know what issues you face and I’ll see what I can do
Screenshot 2022-06-10 at 11.35.31 AM

Thank you Adam. I will give that a shot and see how it works. Will let you know.

Worked perfectly! Thankyou :slightly_smiling_face: