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Automation Email Placeholder for Grid

Topic Labels: Automations
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John_McGarvey
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello -

For the past few weeks, my Automation emails are being received with a square placeholder in place where the grid should be (see screenshot).

The new Preview feature displays the email correctly, but what I receive is different.

Just checking if anyone else has this issue, and how you fixed it. I have deleted and recreated the grid, but it did not work.

Capture

Thank you …
Appologies if this was already posted - I didn’t see anything when I searched.

1 Reply 1

Hi @John_McGarvey

I haven’t had this problem yet. Seeing that there are no other answers on your question, you could email Airtable directly about this via support@airtable.com.