Automation failed notifications are not sent

[Dev_GL]

Hi everyone. Recently, one of Airtable users shared their Workspace with me. There is a base in the workspace with a lot of automations, and sometimes they fail to run.

The workspace (and the database) owner receives emails saying, "Something went wrong with an automation..." but I receive nothing. Is there a way to fix this and allow me as a collaborator receive those notifications?

[ScottWorld · Accepted solution]

Unfortunately, this is one of the strangest & most frustrating limitations of Airtable.

Airtable will only send automation failure notices to ONE PERSON, and that person is the most recent person who enabled the automation. It makes no sense, and can cause serious problems in companies that rely on Airtable's automations.

For truly robust error notifications, error handling, and error configuration, I would recommend using Make's advanced automations for Airtable. If you’ve never used Make before, I’ve assembled a bunch of Make training resources in this thread.

In the meantime, back in Airtable: If you go in and disable an automation -- and then re-enable it again -- then you will now become the ONE PERSON who receives those error notifications.

.Hope this helps! If you’d like to hire an expert Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

[Dev_GL]

Thank you!