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‎Sep 28, 2023 12:56 PM
Is it possible to create an Automation so an email send 2 days after record updated?
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‎Sep 29, 2023 07:12 PM
There's a couple of ways I can think of to accomplish this! First you'll need to have a Last Modified Time field inspecting either the record or a specific field, depending on your needs. Then, you could:
- Create a view with the filter "Where Last Modified Time is number of days ago 2." Create an automation with the trigger "When a record enters a view" and the action "Send email,"
- You could also create a formula field that reads, for example:
IF(
DATETIME_DIFF(
TODAY(),
{Last Modified},
'd'
) >= 2,
"Send Email"
)
This will return "Send Email" if the difference in days between when the record or field was last modified was and today is greater than or equal to 2 days. From there, create an automation with the trigger "When a record matches the conditions" and set the conditions to this field returning "Send Email", with the action of "Send email."
For some reason, I've occasionally noticed that DATETIME_DIFF requires a modifier or + or - 1 when formatted to days, so just something to be mindful of if you want to go that route. Hope this helps!
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