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Re: Automation: update record

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Becca_Smyth
4 - Data Explorer
4 - Data Explorer

Hi,

If I create an automation with the following configuration:
Trigger: a record is created
Conditional action: if record meets X, update field A with values (‘in-app’, ‘bespoke’)

CONFIGURATION

How do I make sure it doesn’t overwrite any values that already exist in that field? I just want to add the two additional values, if they don’t already exist in the field.
I’ve tried the following, where you add the existing values of Content Theme into the updated values but it does something weird to the field configuration and adds a blank field value option if the field is blank before this automation.

image

Is this possible in the automations?

2 Replies 2
FIRAT_BAYRAM_BA
5 - Automation Enthusiast
5 - Automation Enthusiast

How did you solve this?

Hi @FIRAT_BAYRAM_BAKIR, I usually just use a conditional to deal with this, like so:

Screenshot 2022-09-14 at 10.36.43 AM

Screenshot 2022-09-14 at 10.37.06 AM