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Blank Field Not Allowed

Topic Labels: Automations
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George_Woodruff
5 - Automation Enthusiast
5 - Automation Enthusiast

when using the Action to Send Email, including fields that aren’t required is proving tricky because if it’s left blank, it causes the Automation to error, rather than just moving to the next step. It would be nice to see it bypass these fields and send the email with blank values rather than having to create numerous automations for different sets of circumstances.

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wjb
6 - Interface Innovator
6 - Interface Innovator

Same issue here. Seems a pretty big one. If blank fields cause an error, this needs to fixed ASAP or we need the option to have if/then clauses.