Linked records not connected when creating new records

Tobias_LGKR · ‎Nov 01, 2022

Hi everyone,

I have been troubleshooting this for hours. This is an automation that used to work and suddenly it no longer does.

I have an automation, triggered by a button, It’s a simple form submission and the button triggers the creation of various new records in different tables. Many of these records are linked. The Links are written by the automation.

All of this works great. But for the last of the records, that is supposed to be created, it does not. The records IS created, however the linked records are not connected. I am linking to records that were created in earlier steps. And linking these records in the earlier steps was no problem.

I do not get error messages or anything. The link simply does not get written.

Any thoughts?

Rudolph_Hoffman · ‎Nov 01, 2022

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Tobias_LGKR · ‎Nov 01, 2022

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Mohamed_Swella1 · ‎Nov 01, 2022

The error is that it couldn’t find a record with that name in the linked table. And since the primary field in the other table is a formula (im assuming) it couldn’t create a new record.

Make sure it exactly matches.

Rupert_Hoffsch1 · ‎Nov 01, 2022

My guess is that you’re not testing the entire automation from start to finish (so whatever you’re referencing here doesn’t exist anymore).

Either the record doesn’t exist at all or the name simply doesn’t match (please check what you’re searching for and see whether it exists as a name).

Please also see an earlier thread on this exact error message: Automation Giving Error "Could not find matching rows for string" and also not pulling all fields sp...

Tobias_LGKR · ‎Nov 02, 2022

I am. From head to toe. And it also does not work, when actually running the automation.

I hear all of your answers but they still make no sense to me as EXACTLY the same scenario works without problems in at least a dozen different automations across my bases.

The other ERROR MESSAGE I got before is that the field can not accept the data provided. This happens when I try to write the Record ID instead of the NAME.