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Panpi_Daguerre
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello community, i have an automation that sends a gmail email to a contact when i upload an attachment to a record (invoice), the problem being that last time i did upload an attachment to a record two exact same mails have been sent to my contact.

Does anybody knows why ?

Thanks a lot ! :slightly_smiling_face:

1 Reply 1

Hello @Panpi_Daguerre!

I recommend looking at your Automation’s Past Runs to determine what might have triggered your automation twice. You should be able to look at what precisely triggered each run so you can make adjustments as necessary to your Automation Trigger.
Screen Shot 2021-03-29 at 4.07.47 PM

Let me know if that helps- or if you have anymore questions about Automations that I could assist with!