Hi Scott,
I tried your 2nd suggestion to "create formula fields that you reference in your automation" and the automation is still translating in weird ways.
Here's the formula in the reference field:
DATETIME_FORMAT(SET_LOCALE({Event start time}), "dddd, MMMM DD, YYYY - h:mm:ss")
The reference field ends up looking like this, which is great: Wednesday, February 22, 2023 - 11:30:00
But is then translated to this in the automated email: Any help is much appreciated!
Lauren