Users' Emails Not Populating for Automated Email

[Hasaanah_Abdul-]

Hello,

I’m trying to create an email automation, but I can’t seem to get users’ emails to generate in the “To” field. The email is able to populate emails from the users listed from the “Producer” field in the CC field as seen in the screenshots below. But, users’ email from the “TEST” field do not populate and I cannot seem to figure out why. Any recommendations would be greatly appreciated!

[Kamille_Parks]

your screenshot doesn’t show how you set up the To field. Your error says its empty.

[Hasaanah_Abdul-]

Figured it out! I logged backed in and refreshed and the emails populated. Thanks!