Cannot email non-collaborators on the current bill...

[Justin_Nassiri]

I’m trying to setup an automation to email someone outside of my organization. I get a message saying that’s not allowed on my plan (Plus) but it doesn’t say what plan will allow this. I just upgraded in order to do this… I don’t want to upgrade again without knowing for sure that the next plan will make this possible.

[kuovonne]

Welcome to the Airtable community!

A Pro plan will allow you to use automations to email non-collaborators.

[M_k]

Hi @Justin_Nassiri

You might have to change the level to Collaborators not Read Only, when you use the share option.

Hope this helps!

Mary Kay

[Justin_Nassiri]

THANK YOU! i just upgraded and it worked

[Barbora_Jurasko]

Hi, I am on free trial of Pro plan but have the same problem. Do you have any idea of what could be the problem? Thanks, Barbora

[kuovonne]

Welcome to the Airtable community!

A pro-trial has a few restrictions that a full pro plan does not. To upgrade to a full pro plan before the trial is over, you can contact support.

[audreyd001]

So, I am in the same boat, but the plan names have changed. Which plan allows for emailing non-collaborators in 2024?