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Jan 12, 2021 11:38 AM
I’m trying to setup an automation to email someone outside of my organization. I get a message saying that’s not allowed on my plan (Plus) but it doesn’t say what plan will allow this. I just upgraded in order to do this… I don’t want to upgrade again without knowing for sure that the next plan will make this possible.
Jan 12, 2021 11:46 AM
Welcome to the Airtable community!
A Pro plan will allow you to use automations to email non-collaborators.
Jan 12, 2021 11:55 AM
You might have to change the level to Collaborators not Read Only, when you use the share option.
Hope this helps!
Mary Kay
Jan 12, 2021 12:02 PM
THANK YOU! i just upgraded and it worked
Nov 18, 2022 10:46 AM
Hi, I am on free trial of Pro plan but have the same problem. Do you have any idea of what could be the problem? Thanks, Barbora
Nov 18, 2022 11:03 AM
Welcome to the Airtable community!
A pro-trial has a few restrictions that a full pro plan does not. To upgrade to a full pro plan before the trial is over, you can contact support.
Apr 04, 2024 03:28 PM
So, I am in the same boat, but the plan names have changed. Which plan allows for emailing non-collaborators in 2024?