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Re: Which plan allows me to email non-collaborators?

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Justin_Nassiri
4 - Data Explorer
4 - Data Explorer

I’m trying to setup an automation to email someone outside of my organization. I get a message saying that’s not allowed on my plan (Plus) but it doesn’t say what plan will allow this. I just upgraded in order to do this… I don’t want to upgrade again without knowing for sure that the next plan will make this possible.

5 Replies 5

Welcome to the Airtable community!

A Pro plan will allow you to use automations to email non-collaborators.

Hi @Justin_Nassiri

You might have to change the level to Collaborators not Read Only, when you use the share option.

Hope this helps!

Mary Kay

Justin_Nassiri
4 - Data Explorer
4 - Data Explorer

THANK YOU! i just upgraded and it worked

Hi, I am on free trial of Pro plan but have the same problem. Do you have any idea of what could be the problem? Thanks, Barbora

Welcome to the Airtable community!

A pro-trial has a few restrictions that a full pro plan does not. To upgrade to a full pro plan before the trial is over, you can contact support.