Previewing .docx attachments not working

[Nick_Robeson]

Hey everyone!

I have copywriters and designers uploading content to our bases on a daily basis. It seems as though previewing Microsoft Word documents (.dox extensions) is not available with the current Box app that Airtable uses to preview attachments. Or am I missing something?

Screenshots below are from our interfaces. If you have any ideas how we can get these previews to show it would be greatly appreciated!

[Nick_Robeson · Accepted solution]

This turned out to be an issue with our company firewall, not an Airtable issue!

[Alison_Cook]

This helped me figure out what was wrong with the same issue. Except, my browser security settings got reset, and I had to allow the content to be displayed. Thanks so much!!

[Marie_Meckman]

Hi Nick, can you provide more information on how you resolved this issue?