Save the date! Join us on October 16 for our Product Ops launch event. Register here.
Oct 06, 2023 05:36 AM
I have an issue where a sync that used to work has stopped as of 13 hours ago.
The sync is from one base to another.
This is the error message on the table that is being synced from the original.
"Unable to sync this source. Internal sync error"
There have been no structural change or field name changes on this base during this period.
Filed a support ticket (00634496) but this is business critical and a day to get a response doesn't answer that.
Oct 06, 2023 06:12 AM
I've also spoken to another contact who is having the same issue with their separate airtable instance
Oct 06, 2023 08:09 AM
Yes, also having this issue!
Oct 06, 2023 08:47 AM
Also having this issue:
Oct 06, 2023 08:51 AM - edited Oct 06, 2023 08:52 AM
Also experiencing this, business critical
Oct 06, 2023 09:07 AM
@dashler78 Can someone please confirm that this is a product issue?
Oct 06, 2023 09:38 AM
@Fred_Zhao is there any chance that you can verify that the table syncing issue is an issue with the product?
Oct 06, 2023 10:58 AM - edited Oct 06, 2023 11:10 AM
Airtable Support Reference Number: Your reference number is: 00634771