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Re: Adding a new column or row

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anne_MOVE
5 - Automation Enthusiast
5 - Automation Enthusiast

I encounter an error whenever I add a new column or row. We have a free account. My base currently has 13 columns and 6 rows. Please help.

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Scraptastic
5 - Automation Enthusiast
5 - Automation Enthusiast

I believe so.

See Solution in Thread

7 Replies 7
krys2
4 - Data Explorer
4 - Data Explorer

I have a paid account and am getting the exact same thing. I can't add any rows or columns to my bases. So frustrating. 

Scraptastic
5 - Automation Enthusiast
5 - Automation Enthusiast

I believe we are on the free version as well and we have several bases going and are unable to add data to any of them. I emailed the help desk but haven't heard back. Frustrating as my tickets are piling up.

anne_MOVE
5 - Automation Enthusiast
5 - Automation Enthusiast

That's weird. So I guess the error is on Airtable's end?

Scraptastic
5 - Automation Enthusiast
5 - Automation Enthusiast

I believe so.

krys2
4 - Data Explorer
4 - Data Explorer

Does Airtable have live support? This is stopping me dead in my tracks. 

Scraptastic
5 - Automation Enthusiast
5 - Automation Enthusiast

It says it's live chat but the one I used was automated which was no help, so I emailed.

anne_MOVE
5 - Automation Enthusiast
5 - Automation Enthusiast

Same here. I thought they have live support but it will route you to send an email.