Airtable down? Cannot access Airtable account or m...

[Just_Another_Gu]

Hey all, just trying anything at this point, I have an airtable Team account that was made forever ago, and was grandfathered into the $10/mo plan. I accidentally aded a billable user but then removed them, but the system kept trying to bill for it, and not my account is cancelled, along with the money I have already paid, and the $10/mo plan I had.

I have emailed half a dozen times now over a month and no response, and my account is going to get shut down.

Anyone here that can help?

[MaddieJ]

Hey @Just_Another_Gu thanks for reaching out about this, our Support team will be reaching out to you shortly.