My account has been disabled, what can I do?

Support_Gamikey · ‎Jul 19, 2022

I don’t understand why my account has been deactivated, what can I do now, all my business data is on it, I have not received any notification from Airtable about it this.
In the worst case how can I download my data and transfer to Google Sheet or Excel to work?
Please someone help, very annoying when in this emergency situation, Airtable’s support team only works from Monday to Friday, customers are in a hurry,
They should support faster and better.
If any Airtable employee reads this, please help me, thanks
My email: trinhtuan2108@gmail.com

kuovonne · ‎Jul 19, 2022

Welcome to the Airtable community!

Are you part of an organization that pays for Airtable, or do you pay for your Airtable account directly to Airtable yourself?

If someone else pays for your Airtable access, you should contact that organization.

Airtable support does not regularly monitor these forums. You need to contact Airtable support directly. You can email them at support@airtable.com.

Support_Gamikey · ‎Jul 21, 2022

I’m the one paying for Airtable, I’ve opened support tickets, emailed support, I’ve done it all and Airtable is trying to ignore me.
That has had a huge impact on my business, such a bad service.