Printing not working

[Elizabeth_Gee]

When I go to print a view or table, and hit the print icon, it goes “gray”.

[Jason]

Hi @Elizabeth_Gee,

We’ve had a few reports of printing issues from other customers, and our engineering team is looking into it. If you’d like I can create a support ticket for you, or you can also watch this topic where I’ll send out an update once we know more.

[Elizabeth_Gee]

Thank you for letting me know. I’d appreciate it if you could create a support ticket. We have to do some printing overnight.
Elizabeth

[Jason]

Sure thing @Elizabeth_Gee!

[Erin_Keeffe]

Also having this issue specifically with Grid views. Clicking “Print” button in the print settings overlay, it changes to “Printing” and disables, the nothing happens after that.

[Erin_Keeffe]

This is mission critical for a small restaurant business that needs to print out entries in order to fill subscription orders… Anyone have any suggestions on other ways to get this printed short of exporting a CSV to another piece of software?

[Jason · Accepted solution]

Hi everyone, this issue should be fully resolved now. Apologies again for the issue!

[alisonjsherman]

Hi Jason, I found this old thread from 2020. This exact problem is happening to me now 4 years later. I am using Airtable in Chrome Version 130.0.6723.117 (but the same issue happens in Edge browser), on a Macbook Pro running OS 14.5. I am trying to save a grid view as PDF but when clicking Print the next dialog window never appears. Same as stated in this old bug report - it says printing then returns back to print. Interestingly, I have multiple grid views and one in particular will never provide the print window. The others occasionally fail once or twice but eventually provide the window. HELP!