Problems with linked tables and can't contact support

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5 - Automation Enthusiast
5 - Automation Enthusiast

I’m new to Airtable, so not sure if its me or Airtable is not working correctly.
First problem is I linked 2 tables, A and B, both having a field of item numbers. When I first set this up, it worked fine, and the required fields were passed across from A to B. However when I added further records to B entering valid item numbers, the fields were not passed across.
When I go to the item number field in table B and click to change the field properties, it indicates under the sort options that it now thinks it is a character field not a number field. It was specified as a number field before linking the tables… Is this the problem and how do I fix it.
Also when I go and click on ‘Help’, top right hand corner, nothing happens when I click ‘Contact Support’.

1 Reply 1

Hello @Graham_Hobbs!

From what you’ve described- when you link two record together you change the field type of that field ( that column). So the value may have a number it in, it won’t be the number field type anymore instead it will be the linked record field type(a field can only have one field type at a time).

If you would like to contact customer support for any further questions you can reach them directly at I’m so sorry for the trouble with the site not linking correctly.

Let me know if I can help provide any more information, and if this helped answer your question please mark it as the solution :white_check_mark: .