Reordering records - stopped working and there are no "sorts" on the view

[Karen_Olson]

Would love some troubleshooting advice. I have always been able to manually drag records to reorder them in grid view. Suddenly I’m not able to move the records. I searched help, and the community questions, and saw that I should look at whether I have a sort indicated or locked. I looked, and I don’t. Anyone know what else I can do to be able to reorder records again? Thank you!