Help

Re: Slack Channels Not Showing up for Notifications

3548 0
cancel
Showing results for 
Search instead for 
Did you mean: 
Mark_Hernandez
4 - Data Explorer
4 - Data Explorer

We are trying to setup a notification when a new file is uploaded to a record in a specific table.

We have created a new Slack channel to receive these notifications.

When connecting with Slack, only a subset of our team’s Slack channels appear. The new channel we just created doesn’t show up.

Is this integration working currently? What are we missing?

We’ve logged in/out of each app several times and retried but no luck. The new channel never appears.

9 Replies 9
Alyson_Russell
4 - Data Explorer
4 - Data Explorer

I am having the same issue.

Oguzhan_Ince
4 - Data Explorer
4 - Data Explorer

Hey!

Do we have any updates on this issue? I am having the same issue now

connorclnc
4 - Data Explorer
4 - Data Explorer

I’m facing this same issue as well. Anyone got an update or solution?

Japheth_Beaty
4 - Data Explorer
4 - Data Explorer

Hey AirTable friends - @Oguzhan_Ince // @connorclnc
I was able to find a workaround for this, today.

Change Static to Dynamic on your automation in AirTable. In Slack, “View Channel Details” and find the Channel ID number. Copy that number and paste it directly into the dynamic field in your automation.

image
image

Thank you for this! Very helpful

Ambroise_Dhenai
8 - Airtable Astronomer
8 - Airtable Astronomer

Having the same issue, the workaround worked just fine, thanks!

Janelle_Patters
4 - Data Explorer
4 - Data Explorer

I am having this same issue with two different paid airtable workspaces and different slack channels. The workaround above is not working for either. 

banth31
4 - Data Explorer
4 - Data Explorer

I am experiencing this issue right now. Is anybody else? @Janelle_Patters did you find a solution?

laurenCTCL
6 - Interface Innovator
6 - Interface Innovator

I'm running into this and my screen looks different than the workaround above. Instead of  https://community.airtable.com/t5/image/serverpage/image-id/22346iDE5A921E1B2AF0F7/image-size/large?... I see this:

Screenshot 2024-10-04 at 11.08.58 AM.png

I can choose static or dynamic in user, but not channel

Screenshot 2024-10-04 at 11.09.31 AM.png

but then i have to use an Airtable user, not a Slack user which is what I want.

I've selected "Refresh this list" several times to find my channel with no dice. Would love to hear if anyone has figured this out!

ETA: I see the same screen when I select "Send a message," but I'd really like to send an actionable message