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Some Images/Thumbnails Not Displaying

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Terry_Kluytmans
5 - Automation Enthusiast
5 - Automation Enthusiast

Until recently, we've had no problems with images and thumbnails displaying in Airtable. Over the last couple of days though, we've had a few images that come through without thumbnails. When you open the record, it shows a 'blank' image (see pics below).

In two cases, when I clicked on the image from within the record, the actual image displayed, but for others it remained blank.

Users are uploading images from their mobile devices. One is an iPhone user, one is not. 

Screenshot from expanded record:

Airtable Image 001.jpg

Screenshot from activity sidebar:

Airtable Image 002.jpg

Image that opens after clicking on the image in expanded view:

Airtable Image _004.jpg

For another record, when you click on the image in the expanded record, it shows as a broken image icon upon expansion:

Airtable Image _005.jpg

I don't know if this is an Airtable glitch, or if something else is going on. Any ideas? Anybody else having this issue?

Thanks!

Terry

10 Replies 10

The same issue is in Gallery views. Some images  show up but most don’t.