Sep 22, 2022 06:43 AM
Hi, I’m using Airtable as my agency CRM. Before Airtable I was using Hubspot. A feature that Hubspot has and that we loved was the information when the client seen our quote. We could know at which time and which day the client opened the quote.
Can I make this with Airtable ?
Thanks in advance,
Sep 22, 2022 06:49 AM
How are you currently showing your client their Airtable quote?
Sep 22, 2022 07:01 AM
At the moment I don’t show my Airtable quote to my client. I use an other platform to make quotes and I would like to use Airtable only so I’m in progress on this step :slightly_smiling_face:
Sep 22, 2022 08:31 AM
You’ll first need to figure out how you want to create & show quotes to your clients. Once you’ve done that, there is no built-in way to track people viewing things, so you would have to create your own solution. You may want to use a link service like Bitly which can keep track of when links have been clicked on, and then forward people to the actual link from there. You could also do a similar thing with a webhook service like what Make.com offers, but you would need to custom-build your own tracking system in Airtable.