URL masking not allowed?

[Shubha_Bala1]

Hi! We made an Airtable form and we have a custom domain that we want to mask the form’s URL. We can get our URL to redirect, but we get an error if we try to actually mask the Airtable URL. Does Airtable block this? Our domain name provider says it is on Airtable’s side.

[ScottWorld]

When sharing your form, you need to choose the option that says “Embed this form on your site”. That will give you the code to copy-and-paste onto your own website.

Hope this helps! If this answers your question, could you please mark this comment as the solution to your question? This will help other people who have a similar question. :slightly_smiling_face:

[Shubha_Bala1]

Unfortunately we don’t have a site to embed our form on, we just wanted to have a different URL when people access the form. Is that possible?

[ScottWorld · Accepted solution]

Apparently not. If that’s an important feature to you, then I would post it in the #show-and-tell:product-suggestions category. In the meantime, your best bet is to just use one of the hundreds of external form-building websites out there, and link your form to Airtable using Zapier or Integromat.

[Bill_French]

Shubha_Bala1:

we have a custom domain that we want to mask the form’s URL

If you have a custom domain, simply activate that domain so that you can mask the URL. Arbitrarily declaring an Airtable form as not on an Airtable server is not going to happen. This is not a restriction of Airtable per-se; it’s more about web security constraints and other issues of transparency.

Bottom line - the only way to have a URL work is for it to be enabled/registered as a domain (or sub-domain).

Now, please check that little box where it says this was resolved by @ScottWorld. :winking_face: