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Re: Why are my links not clickable when I email a record?

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Mark_Horley
5 - Automation Enthusiast
5 - Automation Enthusiast

When I send a record by email by right clicking on it and entering the email address, the URL field that is contained in the record is not a clickable link in the email. The only way to follow the link from the email is to copy and paste it into a browser. How do I make it clickable?

An update to this: I have just tested it on Yahoo mail, Google mail and Outlook. It was clickable on Google mail but not the other two. :face_with_raised_eyebrow:

3 Replies 3

Have you tried using the following format:

mailto:name@mydomain.com

Thanks for that suggestion but it didn’t work. When I entered
mailto:name@mydomain.com
In the To: [recipients] field it returned no such email exists.

Hey! That was just a placeholder example. Sorry if that was unclear.

Can you screenshot the error so we can see?