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Comment on record as an automation trigger

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Susan_Lanier
6 - Interface Innovator
6 - Interface Innovator
Status: New Ideas
What is the proposed idea/solution?

I'd really like to see comments as an automation trigger.

 

How does is solve the user problems?

I recognize that Airtable has a feature to send email notifications to users, but those emails are NOT detailed enough. Our team constantly comments on task records that are linked to projects. The issue is that projects often have the same tasks, so it's not at all clear via the email what task/project combo users are receiving comments on. Allowing comments to act as a trigger, with option to use @tags and comment watching in the "to" field for the email action step would allow our team to customize comment notifications.