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How would you guys add a "comment" column to your Airtable?

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Vincent_Ng
5 - Automation Enthusiast
5 - Automation Enthusiast

I am looking to add a column, “Comments”, where my users can add their comments to any row without worrying about overwriting existing comments. For example, Alice can attach a comment to a row and Bob can reply that comment on the same row without deleting Alice’s comment.

How can I replicate such functionalities in Airtable?

7 Comments
Jeremy_Oglesby
14 - Jupiter
14 - Jupiter

I’d suggest using the built in chat feature. You can add comments about a record via the chat and they don’t overwrite each other - the flow like a continuous conversation about a record. You just need to expand a record to see the comments.

Here it is on desktop:
2018-05-08 17.54.25.gif

And on mobile:

Vincent_Ng
5 - Automation Enthusiast
5 - Automation Enthusiast

Oh that is wonderful!

Is there a way to set the counter to 0 or do I have to manually delete all the comments?

Jeremy_Oglesby
14 - Jupiter
14 - Jupiter

I’m not quite sure what your reason for needing to delete the comments is, but no, you can’t clear them all. In fact a user can only delete the comments they made. You cannot delete comments made by another user - they persist on the record as long as the record exists.

Vincent_Ng
5 - Automation Enthusiast
5 - Automation Enthusiast

Thanks for answering. The reason i want to reset it to zero is because I want to glance over the rows and see which one demands my attention.

Jeremy_Oglesby
14 - Jupiter
14 - Jupiter

Another option, if you need to be able to delete comments, is to create a separate “Comments” table:
2018-05-08 18.08.14.gif

Then link to the comments in your main table:
2018-05-08 18.10.45.gif

Users can create comments directly from the main table, and they can be individually deleted:
2018-05-08 18.16.10.gif

It’s not the most elegant solution, but I think it mostly gets you what you are looking for. ¯_(ツ)_/¯

Rod_Tagle
5 - Automation Enthusiast
5 - Automation Enthusiast

I have the same need as @Vincent_Ng where the comments on a record are great until you realize you can’t dismiss a comment that you might have taken an action on, to avoid having the number of comments in the record at all times.
Say if you had a conversation about a particular record weeks ago and everything has been solved since. the record would still show a number, unless all parties involved in the conversation go back to that conversation and delete their own comments.
The Feature Request would be to have the ability of “Dismissing” comments so that they do not add to the comments total for each record.
We ended up adding a Long Text ‘Comments’ field on our table where we can mention (@) people, so it is easy to see which records have comments and once feedback is implemented, conversation can be deleted from the field A.K.A Dismiss. The record history will save all of those interactions one by one but now you don’t have the visual indication of a conversation under each record.

Moe
10 - Mercury
10 - Mercury

We built a workaround solution for this problem. We added a feature to our form that allows users to add a new comment to a long text field without the ability to edit or change existing comments.