I am looking to add a column, “Comments”, where my users can add their comments to any row without worrying about overwriting existing comments. For example, Alice can attach a comment to a row and Bob can reply that comment on the same row without deleting Alice’s comment.
How can I replicate such functionalities in Airtable?
I’d suggest using the built in chat feature. You can add comments about a record via the chat and they don’t overwrite each other - the flow like a continuous conversation about a record. You just need to expand a record to see the comments.
I’m not quite sure what your reason for needing to delete the comments is, but no, you can’t clear them all. In fact a user can only delete the comments they made. You cannot delete comments made by another user - they persist on the record as long as the record exists.
I have the same need as @Vincent_Ng where the comments on a record are great until you realize you can’t dismiss a comment that you might have taken an action on, to avoid having the number of comments in the record at all times.
Say if you had a conversation about a particular record weeks ago and everything has been solved since. the record would still show a number, unless all parties involved in the conversation go back to that conversation and delete their own comments. The Feature Request would be to have the ability of “Dismissing” comments so that they do not add to the comments total for each record.
We ended up adding a Long Text ‘Comments’ field on our table where we can mention (@) people, so it is easy to see which records have comments and once feedback is implemented, conversation can be deleted from the field A.K.A Dismiss. The record history will save all of those interactions one by one but now you don’t have the visual indication of a conversation under each record.
We built a workaround solution for this problem. We added a feature to our form that allows users to add a new comment to a long text field without the ability to edit or change existing comments.
