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Re: Lack of communication

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BigRed
5 - Automation Enthusiast
5 - Automation Enthusiast

Extremely frustrated with the lack of communication from Airtable.  I've spent 6 weeks trying to get several questions answered.  We had the same experience when trying to onboard with Airtable.  Unfortunately we stuck it out and continued with Airtable instead of going in another direction. 

2 Solutions

Accepted Solutions
MaddieJ
Community Manager
Community Manager

Hey @BigRed,

Our Support Team will be reaching out to you today to chat through this and help out! 

Thanks for being a part of the Community.

See Solution in Thread

BigRed
5 - Automation Enthusiast
5 - Automation Enthusiast

The take away for anyone else that reads this.  The only way to get any response is via Airtable support.

See Solution in Thread

2 Replies 2
MaddieJ
Community Manager
Community Manager

Hey @BigRed,

Our Support Team will be reaching out to you today to chat through this and help out! 

Thanks for being a part of the Community.

BigRed
5 - Automation Enthusiast
5 - Automation Enthusiast

The take away for anyone else that reads this.  The only way to get any response is via Airtable support.