Attachments not opening in Gmail send by notification

[Khuned_Sachdev]

We have an Automation setup to send an email notification via gmail account. In the email body is an Attachment field. The email recipients could open the attachments perfectly fine for month.

In the last 2-3 days (likely as a results of the Attachment URL change/expiration), these attachments thumbnails show in the email body of the email notification recipients, but there is an error when clicking on the thumbnail image to try to view the attached file. Here is what the recipients see…

The email recipients, as in the example of the screen shot above, are not users of Airtable. We just send them email notifications.

Any way to fix this?

Thanks,
Khuned

[Bill_French]

kuovonne:

How are you including the attachment in the email?

And that depends on the email system. GMail for example, will convert an embedded link (the logical reference) in a message to a document attachment (the physical inclusion).