Oct 11, 2020 05:03 AM
Hi, I have been unable to delete an automation after setting it up. Since it was live , I changed the base to something unconnected. Despite that the emails were sent when the event occurred. !
The automation cannot be made off for it to be deleted.
Any guidance to kill the automation would be very useful.
Oct 11, 2020 07:22 AM
You can either turn off the automation, or you can delete the automation by clicking on its name and choosing delete.
Oct 11, 2020 08:22 AM
That is the problem. It shows the automation is turned off. When you go in it shows on and the deleted button is greyed.
Please see screen shots attached.
Hope this clarifies the issue.
Hari
Oct 11, 2020 08:41 AM
That’s very odd! I would email support@airtable.com about this. Seems like some sort of a bug, if it’s not letting you turn it off.