I’ve set up automation to act as a support desk. I’ve got a form on our firm’s internal square space site, from there it feeds into Zapier which automatically pushes into airtable to create a record.
Square Space Form > Zapier (8 automations) > Air Table Base (1 Automation per base)
Based of the question subject the question gets directed through zapier and into airtable. Currently using the automation “When a record is created”. Which then sends off an email to the user who submitted the form request.
After running tests, I’m receiving 8 emails, from all 8 automations in each base. Any idea why this is happening?
Currently, the way you have this setup, there may be a need to have 8 different forms (1 for each subject option) for the data to get routed correctly. Obviously, that’s not a great UX nor fun to manage.
Would you mind showing a screenshot of your Zapier trigger?