Automations Triggering sporadically and in bulk

Topic Labels: Automations
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4 - Data Explorer
4 - Data Explorer

I have multiple automations set up for email notifications to different parties when a record enters a view. the automations are set up correctly and run as they are supposed to when the record is initially entered. Then 3 days ago, May 1st - the automation triggered and an email was sent out for ALL the records in that view even though they were old records. Then it happened again on the 2nd and the 3rd. Then today, a different automation triggered and sent out 150 emails for old records.

I really need assistance to figure out why this is happening so I can fix it. Please help!!

1 Reply 1

Hello and welcome to the Community @Heather_Axtell!

The behavior you are describing sounds like it may be caused by a bug of some sort—I’d recommend connecting with Airtable support directly and they should be able to help you further with this issue.

So sorry for any inconvenience this has caused you—I can definitely see why this would be alarming!