Jan 23, 2023 01:25 PM
Hello!
Is there a way to use the "When a form is submitted" automation trigger but send different emails based on different responses to the form? We have a single select option and we are looking to send different emails based on which option was chosen.
I would just choose the "when a record matches conditions" option but we sometimes change the single select option and I dont want emails sent when that happens, just when the form is submitted. Im happy to use a workaround but dont know exactly what that might look like.
Thank you!
Solved! Go to Solution.
Jan 23, 2023 09:12 PM
Hm, in your "When a form is submitted" automation, could you add conditional actions to it?
E.g. If the single select = option 1, send email 1, and if it's option 2, send email 2?
Jan 23, 2023 09:12 PM
Hm, in your "When a form is submitted" automation, could you add conditional actions to it?
E.g. If the single select = option 1, send email 1, and if it's option 2, send email 2?
Jan 25, 2023 06:57 AM
That should do the trick! I was for some reason trying to do the conditional part in the trigger and not in the action. The solution was right there in front of me all along! Thanks!