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Update automation triggered for hundreds of records randomly

Topic Labels: Automations
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GioSegar
4 - Data Explorer
4 - Data Explorer

I have an automation in a client's base that is triggered by updating the value of a specific field. A few days ago, hundreds of records (but not all of them) had the automation trigger, and it caused some data chaos. 

Looking at the record history, I can see that no one changed the value of that field. The automation triggered for seemingly no reason. 

Has this ever happened to you? I have a ticket for support already submitted. 

Example of a record that was not updated manually, and randomly triggered the automation. 

GioSegar_0-1674670332582.png

 

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