Sep 11, 2023 05:17 PM
Hello everybody,
I have created an automation that will send out an email from a Gmail account. However, the recipient for each email varies depending on the Project. All projects have a field that is linked to another record that contains all the information for the email recipients.
My issue is when I try to fill the Recipient field in the automation, the field that represents the linked record doesn't add the email but instead the name of the recipient. I have tried multiple times but can't seem to figure out how to solve this issue. Any kind of help is greatly appreciated!
Sep 12, 2023 12:08 PM
Have you tried adding a lookup field for displaying the actual email address? This way it won't show the name of the linked record.
Sep 14, 2023 11:18 PM
Hi @Ella !
I have similar problem.. When I want to use email from linked table (for gmail autmation), I ran into problem: "The "To" input is empty". I tried million times with your version above or with the new hidden formula field which is simply {Order Email (from Supplier)} but it doesn't work. 😞
I also create record ID field for the other table (before I had it only for the one table where I was running automations), and also.. not working.
I have no idea why this won't work.
Sep 15, 2023 09:16 AM
Hi @SpelaU
Alas, I do not know why that didn't work for you, sorry.
Do you have screen shots of the automation and the fail notification in the run history?
Sep 15, 2023 03:54 PM
This topic is very similar and has a solution.