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Email input failed with "The 'To" input is empty'


Hi community,

I’m building up automation with Gmail sending records to the mail address of the person who filled out the form.

I used the Rollup field to pull the email address from the other table. I’ve run 50+ times testing trigger
and all the steps which showed no error, but it never succeeded while actually performing the automation after submitting the form. I’ve also tried to delete and rebuild automation for 3 times but still in vain. I also assured that every cell of mail is not empty.




I attached some screenshots of the condition. Is there any suggestion to fix the problem?

Much appreciated!

Best answer by TheTimeSavingCo

Hi errkhealth, hmm, how are you populating the UserId field?

Maybe your email automation is running before the record is linked?

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3 replies

TheTimeSavingCo
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Hi errkhealth, hmm, how are you populating the UserId field?

Maybe your email automation is running before the record is linked?


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  • New Participant
  • 2 replies
  • May 7, 2024

Hi 

I just had exactly the same problem. How did you resolve it?

Thanks

 


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  • New Participant
  • 2 replies
  • May 7, 2024
kenthove wrote:

Hi 

I just had exactly the same problem. How did you resolve it?

Thanks

 


nevermind. I figured out I had changed the field name and didnt retest from the beginning.


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