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Re: Help, can't access fields after Find Records step in an email automation

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Greidam
4 - Data Explorer
4 - Data Explorer

For some reason I can't insert the fields from the Find Records step as a token in the email body. Am I missing something obvious or is this a bug? I tested the Find Records step and it successfully returns records and shows me the related fields

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Greidam
4 - Data Explorer
4 - Data Explorer

Yep! Their support responded promptly and fixed the issue. Very impressive!

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3 Replies 3
Jubak
4 - Data Explorer
4 - Data Explorer

Hey, I've noticed the exact same thing on my side ! The funny thing is that it worked few days ago and my previous scenarios using Find Records Fields are perfectly working.

Airtable did pull an update for sure.. Would be nice to get back to the previous process ^^

It seems like they've just solved it !

Greidam
4 - Data Explorer
4 - Data Explorer

Yep! Their support responded promptly and fixed the issue. Very impressive!