Hey Alex, I think you’ll need to add a Find Record
step to look for the record that has the specific attachment you want, and then add the attachment from that record
And so the idea would be:
- Trigger
- Conditional action 1 based off of those 2 criteria you mentioned
- Look for the record that has the attachments to be sent for these 2 criteria
- Send email
- Conditional action 2 based off of those 2 criteria you mentioned
- Look for the record that has the attachments to be sent for these 2 criteria
- Send email
I’ve set something up for you here
The bit about adding the attachments always confuses me, so here’s a screenshot of the relevant part of the docs