Help

Save the date! Join us on October 16 for our Product Ops launch event. Register here.

How to Stop Email Automation Sending when View is empty?

Topic Labels: Automations Views
Solved
Jump to Solution
258 3
cancel
Showing results for 
Search instead for 
Did you mean: 
Swainge
4 - Data Explorer
4 - Data Explorer

Hi,

I have an automation that looks at a view and adds every record in that view to the email and then sends it at 3pm every day.

How do I stop the email from sending if there are no records in that view?

1 Solution

Accepted Solutions
Mike_AutomaticN
7 - App Architect
7 - App Architect

Hey @Swainge!

After your Find Records action, include Conditional Logic -as shown in image below.
Then set the Condition to be: Length of List of Properties (from Find Records) more than 0.

The images below should give you a pretty clear picture!

Mike_AutomaticN_0-1726155957249.png

Mike_AutomaticN_1-1726156050820.png

Within such conditional block, you can include your email action!

Please let me know if you need any further help.

Best,
Mike, Consultant @Automatic Nation

See Solution in Thread

3 Replies 3
Mike_AutomaticN
7 - App Architect
7 - App Architect

Hey @Swainge!

After your Find Records action, include Conditional Logic -as shown in image below.
Then set the Condition to be: Length of List of Properties (from Find Records) more than 0.

The images below should give you a pretty clear picture!

Mike_AutomaticN_0-1726155957249.png

Mike_AutomaticN_1-1726156050820.png

Within such conditional block, you can include your email action!

Please let me know if you need any further help.

Best,
Mike, Consultant @Automatic Nation

Thanks Mike, this seems to have fixed it!

Joebotdj
4 - Data Explorer
4 - Data Explorer

 been trying to sort this for yonks